Shopping and Shipping etc

The shop is linked to our Etsy store, so when you click on an item to purchase, it will take you directly to the Etsy site to complete the transaction. There is no need to sign up for an account with Etsy, simply use Guest Checkout.

NOTE: If you wish to order more than 8 items at one time you will need to visit our Etsy shop directly as there is a software limitation for this process. Please use the link below.

www.etsy.com/shop/McBurneyandBlack

For UK we use Royal Mail first class service and for overseas, where the value of goods is above £20, we now use Royal Mail's fully trackable service, which offers a higher level of insurance. This is not a significant additional cost, but is recommended so that both buyer and seller alike are fully covered for loss or damage. 

If you would like a fully trackable service for items of a value under £20, please email us and we will quote for the additional cost. 

For more details on terms and conditions, shipping etc please refer to the Policies section in the Etsy store. 

Payment can be made using your PayPal account or by debit or credit card through the Etsy Payments system. Just choose which you prefer at checkout.

Naturally we hope you will be delighted with your purchase, but if you wish to return an item for any reason, please notify us within 14 days of receiving it. The cost of return postage is the responsibility of the buyer and the original postage will only be refunded if the item is other than described.